The focus of her career is to promote quality of life. She embraces person-centered care (PCC) by focusing on each patient's specific needs, and experiences and engaging the communication partners. She helps them to acquire and develop the knowledge, skills, tools, strategies, and confidence they need to communicate effectively and manage hearing loss.

Being a member of the Australia College of Audiology recognizes and allows her to fully practice in Australia, under high levels of standard, as a Hearing Specialist in Diagnostic and Auditory Rehabilitation.

She is accredited as a Medicare provider and registered under the Australian Government Hearing Service Program as a qualified practitioner.